Product Search

Search

Newsletter Signup

Call The Showroom

Terms & Conditions

By accessing this website you agree to these terms and conditions. If you do not agree to them, you may not use this website and should leave it immediately. The website is provided solely for your personal use. You may not use this website for any commercial purpose unless authorised to do so.

By submitting an order to us through our website, you represent and warrant that the payment details provided on your order are valid and correct, and that when your order is accepted and processed by us, payment will be made in full. If the Billing details for your order are the same as your Delivery address details, by placing an order on the website you confirm that you are the person referred to in the Delivery address details. Otherwise, by placing an order, you confirm that you are the person referred to in the Billing details.

Visitors under the age of 16 should not register with this website or submit any information to us.

 

The Website

We may change the website and correct or update information (including product information) on it at any time without notice. Except in relation to the description of products and services available for order from our website, we do not guarantee and are not responsible for the accuracy of any information provided on the website. We do not represent or warrant that the material contained in the website, any of the functions of the website and the server will operate without interruption or delay or will be error-free, free from defects, viruses or bugs or compatible with any other software or material. Accessing the website is entirely at your own risk. You must not transmit through or to our website any defamatory, threatening, obscene, distressing, harmful or pornographic material or material which may infringe upon the rights of others (including intellectual property rights, rights of confidentiality or rights of privacy) or which does not comply with all relevant laws.

 

Liability and Indemnity

We do not exclude or limit our liability or the liability of any other person for death or personal injury resulting from our or their negligence or for fraudulent misrepresentation. Except as set out above and in relation to our contractual obligations to supply goods and/or services following acceptance of orders placed on our website, neither we nor any of our agents, affiliates, directors, employees or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website. We shall not be liable for any indirect, or consequential loss of whatever nature, including damage to software or hardware, loss of data, damage for loss of business, loss of profits, or any other indirect or consequential loss arising out of or in connection with your use of the website (including without limitation, any such loss arising out of or in connection with any order placed on the website, whether or not accepted by us). You agree to indemnify us and our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you. We may terminate your use of the website immediately if we consider that you have breached these Terms and Conditions.

 

Jurisdiction

The website is controlled and operated in the UK. These Terms and Conditions and all matters connected with any order you place in our website are governed by English law and you agree to submit to the exclusive jurisdiction of the English courts in relation to all matters connected with or arising out of the website or any order you place on the website.

 

General

We may change these Terms and Conditions at any time. If any of these terms and conditions is invalid or unenforceable, the remainder of these terms and conditions shall continue to have full force and effect.

 

Privacy and Security Policy

We have created this privacy and security policy to demonstrate our firm commitment to your privacy and the protection of your information and to providing a safe, secure site for electronic commerce transactions. The intellectual property rights in this website are owned and controlled by Bruton Manufacturing Limited. All material featured and information provided on the website, whether text or images, are protected by copyright, trademark and other intellectual property rights and are owned by or licensed to Bruton Manufacturing Limited. You may download, electronically copy or print any of the contents on condition that you are using them for personal and not for commercial purposes. Use for any other purpose is strictly prohibited without prior written permission from Bruton Manufacturing Limited. No right, title or interest in any of the contents of this website will be transferred to you as a result of downloading, electronically copying or printing or attaching to email such material.

 

Cookies

A cookie is a small data file that is temporarily stored on your computer hard disk. The Bruton website uses a number of cookies to operate normally. Cookies help speed up the operation of the website. The website also uses cookies to help Bruton gather valuable marketing information on website usage. Cookies are also used to track where you came from to get to our website.

 

Security of Email Correspondence

The website also invites you to contact Bruton via email, through the “Contact Us” pages. Email correspondence is free format text and cannot be encrypted; therefore it is not a secure means of communication. Please do not send sensitive information, such as passwords or credit card information, via email.

 

Internet Security

Although we use advanced security measures to protect your information against loss, misuse and alteration, as is the case with all computer networks linked to the internet, we cannot absolutely guarantee the security of your information provided over the internet and will not be responsible for this.

 

Consent

Your use of this website signifies your consent to the collection, processing and use of personal information by us for the purpose of administering and dealing with your order or account, market research, processing your payments, credit reference checking and fraud detection, and for marketing purposes as outlined above. Any changes to our privacy policy will be posted on this site so that you may ensure that you are informed of your rights and can notify us of any changes to your preferences.

 

Data Protection Legislation

We comply with the Data Protection Act 1998 in respect of any information we hold.

 

Orders

Most of our goods are ‘Made to order’ or bespoke, therefore we require 50% deposit to process the order to get it into production. These goods are specially made for you, which is why deposits are not cancellable, non-refundable and non- returnable. Any exceptions made to the cancellation policy will be solely at our discretion.

 

Timescales

Our standard production time for each standard furniture order is 12 weeks. Bespoke or custom furniture is 16 - 18 weeks.

The raw wood and sometimes raw furniture may be imported and from time to time our shipments are delayed for reasons completely out of our control and therefore we cannot accept any responsibility for any orders that are late due to a delay with a shipment and container arrival. We aim to keep customers informed of any delays and always provide accurate lead-times where possible.

 

Handmade

All of our furniture is handmade and small imperfections are part of the natural character of the furniture. Each piece is hand crafted and may vary slightly from the one shown on the website. We do our very best to ensure that all the items you see on this website are as close to the photographs shown but, since they are not mass produced and many of them hand-finished, some slight variations in colour and size may occur from time to time. The above terms and conditions are applicable to both online, mail order and retail purchasing.

 

Finish and Shade

All our furniture is hand finished, so ensuring the distinctive and unique characteristics of each piece of furniture; as such shade, carving and texture may vary from piece to piece. Every effort is made to ensure consistency of shade and texture but this is not guaranteed.

 

Colour Matching

We can provide a colour matching service, which is a bespoke service and is charged at 10% of the product order cost. Please note we can guarantee 100% colour match should we have a sample to work against. If we work from pictures, images on laptops (due to colour/grain variations) we are unable to guarantee 100% exact colour match.

 

Understanding our measurements

All measurements listed on the website are approximate and we cannot guarantee exact measurements due to the handmade nature of the furniture. The measurements are in imperial lengths. We use width measurement first for the longest part of the item i.e. front of desk, followed by the Depth, being the measurement from front to back, with the height measurement last. All our measurements are external measures.

Conversion table

1″ = 2.54cm

6″ = 15.2cm

1′ = 30.5cm

 

Payment

We can accept credit card payments on the website, although this is not our preferred method. Due to high bank charges and if we are to accept payments by card we will need to pass the charges on to you which is currently anywhere between 4-6 %. Alternatively to avoid this charge we prefer payment by bank transfer, cheques, banker’s cheque or cash. Please contact us for our bank details.

All cheque payments should be made to 'Bruton Manufacturing Ltd' and sent to Bruton, Unit 6/7 Riverside, Station Road Industrial Estate, Bruton, Somerset BA10 0EH.

All prices listed do not include delivery / shipping charges. The delivery cost is added at time of checkout, standard delivery is charged at £95 for mainland UK only, for one item. Additional items delivered to the same address at the same time are charged from £25 each depending on the size of the items. Large volume orders are quoted for individually. Scottish and Irish deliveries are also quoted for on an individual basis, please contact us on 0174 981 3367 for delivery cost or email sales@brutonclassic.com. Once a delivery has been made delivery costs are non-refundable. Any failed deliveries are also chargeable to the customer.

We require payment is to be made in full before the goods are dispatched from our warehouse, unless payment on delivery has been agreed by prior arrangement.

 

Furniture Care

Each piece of Bruton and Morpheus furniture is created to provide exceptional performance with minimal care. Attention to a few basic points will help you protect your investment.

Fine wood furniture should not be exposed to extreme heat, such as placing it near a heat outlet or an open window as it might crack. Try to avoid direct sunlight that may cause certain finishes to fade. Every effort is made at Bruton Manufacturing to make the finish as fade-proof as possible. A vase of flowers or small bowl of water should be kept in the room to ensure the timber does not dry out.

Do not place plastic, rubber or hot objects directly on a wood finish. Chemicals in plastic and some rubber may soften or discolour the finish if left in contact with the furniture for a long period of time. To avoid these markings, place a strip of felt, leather or cork under accessories.

Spilled liquids should be wiped from the surface immediately with a soft, slightly damp cloth, in the direction of the wood grain.

Remove household dust with a soft, clean cloth, dusting with the grain. The cloth may be dampened with a furniture dusting-aid product, or a furniture care polish may be used. Follow the manufacturer's directions on the product. Avoid products that leave an oily film on the furniture since they may cause a clouding of the finish and have a tendency to collect dust.

Occasional polishing with a high quality, non-silicone furniture polish will enhance the beauty of the fine Bruton Classic finish. Avoid using oily polishes or waxes.

Pricing Policy

All prices on the website are in pounds sterling.

Bruton Manufacturing Ltd endeavour to ensure that all merchandise offered on the website is available at the same price in the Bruton Factory Showroom. However, from time to time (particularly during Bruton Sale and promotional periods) we may offer additional discounts for purchases online from our website that does not apply in the Bruton Showroom or vice versa.

All prices on the website include VAT, trade prices exclude VAT.

 

Delivery

Our furniture items will be delivered by our nominated carriers. They will contact you directly to arrange a convenient delivery date and time. If, however, the delivery is unsuccessful as nobody is at home at the agreed time or there are problems with access, the goods will have to be re-delivered and a new delivery cost charged.

The couriers do not assemble the furniture for you. The delivery is usually made by one driver and may need assistance for delivery of larger items.

We are neither insured nor obliged to deliver good up flights of stairs. We will leave goods safely inside the front door. If we do help out of courtesy we will not be held responsible for any damage carrying goods beyond your front door.

We offer an assembly service for large items of furniture but these needs to be arranged in advance, because for this service we charge extra...

For all furniture orders we offer the following delivery tariff:

One Man Two Man

Any London Postcode: ££95

Within the M25: £195

Home Counties, Devon, Dorset and Cornwall: £75 £95

Kent, Sussex, Nothamptonshire, Leicestershire, Essex £125 - £195

Rest of England, Wales: £195 - £295

Scotland: £295 £395

Prices shown are inclusive of VAT. As a guide, a one man delivery is generally any order up to 25kg in weight that can be carried by one person.

Charges are based on a maximum volume of 2 cubic metres (approximately equivalent to a 3-seater sofa or a dining table and 6 chairs). For larger orders, please telephone us on +44 (0) 1749 813 367 for a quotation.

Customer collections from our factory in Bruton, Somerset are always welcome. At least 48 hours prior notice is required.

Overseas deliveries Call +44 (0) 1749 813 367 for a quotation.

 

Returns:

Prior to delivery all goods are checked and wrapped adequately in cloth, shrink or bubble wrap. On receipt all customers are required to thoroughly check the product and signed for declaring you are happy and received the goods as described both safely and securely.

Most of our goods are ‘Made to order’ or bespoke, therefore we require 50% deposit to process the order to get it into production. These goods are specially made for you, which is why deposits are not cancellable, non-refundable and non- returnable. Any exceptions made to the cancellation policy will be solely at our discretion.

Please notify us within 7 days by telephone of your intention to return the product and why.

If a return is agreed products should reach us within 28 days. We ask that the products returned to us are unused and in their original packaging. Please ensure that returns are packed and labelled carefully so that they are not lost or damaged in transit. (This does not affect your statutory rights.)

Should you need to return a product from outside mainland UK, please call +44 1749 813 367

Heavy goods items can be taken away at the point of delivery free of charge but if you subsequently decide to return it, it may take up to 28 days for collection (40 days for more remote areas) and a charge of £95- £395 will be made depending on your location.

Please note that we do not give refunds on:

> Items returned after 28 days

> Used items

> Damaged items without notification by telephone to us within 7 days

 

Website descriptions:

Every care has been taken to ensure that all descriptions, measurements, finishes, colours and prices are correct at the time of publication. Prices will change from time to time.